At PERGOLUX, we place great importance on providing you with an exceptional experience, from the moment you place your order to the complete installation of your products. Our delivery process is designed to be straightforward and hassle-free, and consists of four easy steps:
Place an order for your favorite PERGOLUX product.
Schedule the delivery date with our logistics partner.
Our logistics partner will deliver your order on the agreed date. We kindly ask for your assistance during unloading. Our pergolas come in multiple packages, each weighing around 40 kg, which can easily be lifted by two people. If you are unable to assist with unloading, we recommend scheduling a different delivery date.
- Assemble the product and enjoy your new dream garden.
PS: The delivery date depends on the product with the longest delivery time. We ship the order when all products are in stock to minimize transport journeys and CO2 emissions (excluding LEDs and heating lamps). Current delivery dates are displayed on the product page, near the price. Some variants are in stock, while others are in transit to our warehouse. For more accurate delivery dates, please refer to the product page when selecting a specific variant. We offer free shipping for all orders over 1000EUR! Please be available for delivery and assist with unloading. To save space, you can stack the PERGOLUX pergola packages if you wish to store them before assembly. Shipping service provider: Häberle Logistik.